Get in touch with our team for any inquiries or assistance
Whether you have questions about our services, need assistance with your account, or want to provide feedback, our team is ready to assist you.
480 Ben Squares
Maisiechester, HR9 7GB
United Kingdom
General Inquiries: +44 987 215 3518
Customer Support: +44 987 215 3519
Technical Support: +44 987 215 3520
General Inquiries: [email protected]
Customer Support: [email protected]
Business Solutions: [email protected]
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Customer Support: 24/7
You can check your current data usage through our mobile app, by logging into your account on our website, or by dialing *123# from your mobile device.
For residents, you'll need your Emirates ID or passport with valid residence visa. For tourists, a passport with entry stamp/visa is required.
International roaming can be activated through our mobile app, website, by visiting any of our stores, or by calling our customer service center at least 24 hours before your travel.
We accept credit/debit cards (Visa, MasterCard, American Express), cash payments at our stores, bank transfers, and payments through our mobile app with various digital payment options.